Privacy Policy

Privacy Policy

Introduction

Welcome to https://leakdetectionplumbers.scoopsurge.com (hereafter referred to as “Leak Detection Plumbers,” “we,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and subscribers, in alignment with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Information in the Private Sector
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Act (UCPA)
  • Connecticut Comprehensive Data Privacy Act (CTDPAA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://leakdetectionplumbers.scoopsurge.com
  2. All applications and software developed by Leak Detection Plumbers
  3. Services offered through our platform
  4. Products available on our website

Please note that this policy does not extend to third-party platforms, applications, or services accessed via links or embedded content on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy governs your interactions with us when:

  1. You create an account and use our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You subscribe to receive communications from us, including newsletters, promotional emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: This includes user names, email addresses, and passwords used to access our services.
  2. Payment Information: Details related to payment methods you use to make purchases or subscriptions on our platform.
  3. Financial Information: Transaction records, billing addresses, and financial data associated with your account.
  4. Purchase Information: Items you buy from us, purchase frequency, and order history.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data from your smartphone or tablet.
  6. Location Data: Information about your geographic location when you interact with our applications.
  7. Feedback: Comments, reviews, and responses provided to us by users.
  8. Social Media Information: If you choose to log in or share content through social media platforms, we may collect data from those accounts.
  9. Product Information: Details about products you view, search for, or purchase on our website.

We gather this data through various methods: user input forms, account settings, browsing behavior, device tracking, and third-party service providers. Additionally, some personal data may be shared with us by trusted third parties who work on our behalf, adhering to their respective privacy policies.

Cookies

Leak Detection Plumbers uses cookies to enhance your online experience and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as allowing you to navigate through pages.
  2. Preference Cookies: They remember your settings and preferences to personalize your experience.
  3. Analytics Cookies: Used by our analytics partners to track user behavior on our site, providing insights for improvement.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes described in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize the information. This includes:

  • Data associated with inactive accounts after a certain period.
  • Completed transactions and related financial records for an extended period, as required by tax laws.
  • Cookie data once you have opted out of tracking.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting our use of your data for specific purposes.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for legitimate interests.
  • Non-Discrimination: The right to be free from discriminatory decisions based on personal data.

To exercise these rights or to request a data-related inquiry, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Information

For any privacy-related inquiries, requests for account information, unsubscribe from communications, or if you have questions regarding this policy, please contact us:

  • Email: [email protected]
  • Postal Address: Leak Detection Plumbers Privacy Team, [Address], [City, State, Zip Code]

We appreciate your trust in us, and we are committed to handling your personal data with the utmost care and security.